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Knowledge base
Aware
FAQ
7
Are Ava video products ONVIF compliant?
How do I upgrade Ava appliances?
Why do I get an "authentication failure" when adding an Avigilon camera?
Chrome on MacOS Catalina (10.15.x) not allowing access to Vcore
How to take a packet capture (pcap)
See all 7 articles
Security Advisories
28
Ava-349: Denial of service vulnerability in Ava Aware on premise and Ava cameras
Ava-350: Ava Cloud user able to escalate their privileges on Ava Aware
Ava-337: Hashed cloud backup password retrievable using the Ava Aware API
Ava-345: Permissions not enforced for certain Ava Aware alarm APIs
Ava-341: API missing cache control headers could lead to caching of sensitive information
See all 28 articles
Appliances
FAQ
5
Where can I find the appliance Serial Number?
A1000 server won't boot; power light is flashing
How can I find out which disk is in which slot?
What network connection speeds are supported?
Why do we not include a keyboard with the server for setup?
Cameras
FAQ
0
Ava support
FAQs
4
How do I contact Ava support
What is the RMA process?
How to report spurious / missed analytics detections
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