FAQ
Ava is a member of the ONVIF forum (https://www.onvif.org/about/member-list/) . Our products are designed to be ONVIF compliant and are scheduled to go thro...
Mon, 14 Sep, 2020 at 11:59 AM
The upgrade process is documented at https://docs.vaion.com/HowTo/vcore-manageservers7.htm Open a new tab to Servers: Click on Server group (se...
Mon, 14 Sep, 2020 at 12:01 PM
If your Vaion vcore deployment's analytics are detecting objects such as people or vehicles that are not present ("Spurious detections") or f...
Tue, 25 Aug, 2020 at 10:53 AM
When adding a camera to the VMS it is possible to select a list of more than one set of credentials. In this case the vcore VMS will try and communicate wit...
Wed, 30 Oct, 2019 at 4:40 PM
Issue: Using the self-signed built in certificate that comes with Vcore, you may experience the following on MacOS Catalina with Chrome: It...
Wed, 6 Nov, 2019 at 7:06 PM
First, you will need to open something to ssh to the server with e.g command prompt, terminal or PowerShell. Once there, you will need to ssh into your...
Fri, 13 Dec, 2019 at 11:55 AM
Since vcore is a subscription which provides entitlement to use the vcore software, if there is no valid license, then all rights of use and hence any funct...
Mon, 4 May, 2020 at 1:18 PM
Remote Cloud was previously working, but now does not, and state is showing as Unknown in Remote Access Vcloud module: There was a change to the...
Fri, 31 Jul, 2020 at 8:44 PM