FAQ
If you suspect that you might have a hardware issue with one of our camera or appliance products please use the following process. Go to the Ava suppor...
Fri, 27 Nov, 2020 at 1:48 PM
The Serial Number can be found either from Web UI or Console/SSH From Console/SSH: vplat# shell / # hostname vserver-v1aa-xxxx-xxxx Serial ...
Tue, 1 Sep, 2020 at 9:56 AM
If your a1000 will not boot and the power light flashes then this indicates a fault; some of these faults are field-repairable (e.g. the case has is not pro...
Mon, 14 Sep, 2020 at 12:00 PM
v1000 First you need to locate the disks. This can be done by removing the lattice panel on the front of the server. There should be a switch (where the a...
Mon, 4 May, 2020 at 12:04 PM
vserver 500 Main motherboard 10Mb / 100Mb / 1Gb PCIe NIC card 10Mb / 100Mb / 1Gb vserver 1000 Main motherboard 10Mb / 100Mb / 1Gb * 1Gb PCIe N...
Wed, 1 Apr, 2020 at 4:50 PM
To make the setup as simple as possible, our servers are designed to be discover-able from the network, allowing you to manage the server completely from th...
Fri, 29 May, 2020 at 2:28 PM